At CVGlide, your privacy is our priority. We built this platform to help you advance your career, not to monetize your personal information. This policy explains how we collect, use, and protect your data when you use our website and services.
1. The Zero Data Training Guarantee
We know that uploading your career history requires immense trust. Your personal data, resumes, and job descriptions are never used to train any models or improve third-party systems. We work exclusively with enterprise-grade, commercial technology partners who act strictly as temporary data processors and are legally bound by their commercial agreements not to retain or repurpose your data in any form.
2. Information We Collect
To provide our service, we collect the following:
- Account & Billing Data: Your name, email address, subscription tier, and credit usage history.
- Document Data: The text of the resumes, cover letters, and job descriptions you upload or process through the platform.
- Security & Usage Data: We collect basic analytics and temporarily process small text snippets from your inputs strictly to monitor system integrity, prevent fraud, and block abuse.
3. Cookies & Local Storage — Full Disclosure
We use browser cookies and local storage for two purposes: essential functionality (always active) and analytics (optional, requires your consent). You can view and manage these choices at any time via the cookie banner on this page.
🔒 Essential (Always Active)
These are required for the service to function and cannot be disabled. They contain no advertising or tracking data.
| Key / Cookie | Purpose | Expires |
|---|---|---|
sb-* (Supabase) | Authentication session — keeps you logged in | Session / 1 week |
cookie-consent | Remembers your cookie choice | 1 year |
ats_jobDescription | Preserves your job description across pages | Session |
ats_resumeText | Holds extracted resume text during processing | Session |
ats_filename | Tracks the uploaded file name | Session |
ats_strategy | Your chosen tailoring strategy | Session |
ats_targetPlatform | Your chosen target ATS platform | Session |
ats_guest_id | Anonymous session ID for unauthenticated users (no personal data) | Session |
ats_pendingIntent | Stores your in-progress action during an auth redirect | Session |
ats_activeCLDesign | Your preferred cover letter template | Persistent |
ats_onboarding_complete | Tracks whether you have completed the onboarding tour | Persistent |
heatmapEnabled | Your keyword heatmap display preference in the dashboard | Persistent |
cvglide_user_profile | Caches your profile to avoid redundant server requests | Session |
cvglide_download_history | Local history of your downloaded documents | Persistent |
cvglide_abuse_* / cvglide_rate_* | Client-side anti-abuse rate limiting counters | 1–24 hours |
IndexedDB: cvglide-resume-db | Stores your parsed resume locally for offline access and performance | Until cleared |
📊 Analytics (Optional — requires consent)
Only set if you click "Accept All" or toggle analytics on in the cookie preferences drawer. We use Google Analytics 4 to understand aggregate usage patterns so we can improve the product. No personal information is shared with Google.
| Cookie | Set by | Purpose | Expires |
|---|---|---|---|
_ga | Google Analytics | Distinguishes unique users via an anonymised ID | 2 years |
_ga_* | Google Analytics | Maintains session state for GA4 | 2 years |
You can withdraw analytics consent at any time by clicking the cookie icon / preference link in the site footer, or by clearing your browser's cookies and local storage.
4. Third-Party Data Processors
We use industry-leading, highly secure third-party services to run our infrastructure. We do not sell your data. We only share necessary data with these vendors to operate the platform:
- Authentication: Handled securely by our authentication provider. We never store your passwords.
- Payment Processing: All payments are processed securely by our Merchant of Record. We never see, collect, or store your card details.
- Document Processing: Your document text is securely transmitted to our processing partners strictly to generate your requested career optimizations.
5. Data Residency & International Transfers
Our primary database and user profile storage infrastructure is located within the European Union (Frankfurt, Germany).
Because we serve a global community, some processing operations may require data to interact with servers outside of your region. We ensure your data remains protected by partnering exclusively with enterprise sub-processors that comply with international data protection frameworks, including the execution of Standard Contractual Clauses (SCCs).
6. Your Data Rights & Account Deletion
You own your career data. You have the right to access, export, or permanently delete your information from our systems at any time.
To request deletion, contact us at support@cvglide.com. Upon request, we will execute a permanent, full deletion of your profile, all uploaded documents, and application history from our databases. We do not maintain shadow profiles or hidden backups of deleted user accounts.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our technology or legal requirements. We will notify you of significant changes by updating the Effective Date on this page.
8. Contact
For questions about this Privacy Policy or our data practices, contact us at: